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 Expert  713434

Expert in Software Quality & Life Cycle, ISO 9000 Standards, Software Regulatory Issues, etc.

Available for your Consulting and Expert Witness Needs

New York (NY)
Education Work History Career AccomplishmentsPublicationsConsulting Services Expert Witness

Summary of Expertise:

Listed with other top experts in: 

Ms. D. Expert has extensive expertise with the maintenance, re-engineering, and reuse of computer software. She has maintained large telecommunications systems and established processes that resulted in effective provision of service to company engineers. She was the Chair of a group that developed a recently approved IEEE standard for software maintenance. In addition, she speaks often on software maintenance, re-engineering, and reuse at conferences and consults with clients on these subjects.

Having utilized aspects of software quality assurance in her role as a systems developer of large telecommunications systems, Expert is an expert on all aspects of software life cycle. She designed and developed a quality auditing program with associated scheduling, project monitoring, and tracking. As an author and conference speaker on these topics, Expert consults with clients on defining and implementing software life cycle and quality assurance.

Expert possesses significant expertise in software inspection, testing, and validation as well as configuration management. She has successfully applied these disciplines during her career with the Bell Systems, first as a software engineer and then as a manager. In recognition of her proficiency in these areas, she was selected as an International Convener (Chair) of a group that is currently developing an international standard.

As a certified Lead Assessor of ISO 9000 quality system, Expert has extensive experience in ISO 9000 documentation and implementation for software. She has written extensively on the impact of ISO 9000 standards on US trade in Europe and other parts of the world. She has made numerous presentations on ISO standards to such groups as the National Association of Export Companies and the New York Software Industry Association, and at the Telecommunications Compliance Conferences.

Using her extensive knowledge of ISO 9000 series of standards, Expert consults with clients to help implement changes that will assure ISO certification. She acts as a liaison with a registrar that eventually registers a firm under ISO 9001, 9002, or 9003 standards.

Expert is an expert on ISO 9000-3, the guideline that applies to software development. She is an International Convener of an ISO software engineering group that uses these standards as bases for developing software sector specific standards.

A significant portion of Expert's work has entailed analyzing the process dynamics of software development. While at Bell Systems, she consulted with an organization that performed vendor certification on software products. She now works with a variety of clients in the area of software certification.

During her tenure at Bell Systems, Expert was called on to make selection of software products that were placed on a client-server network as well as software for various applications. She also was instrumental in devising criteria for software selection.


software maintenance


software re-engineering


software reuse


software life cycle


software product quality


software quality assurance


software inspection


software testing


software testing standard


software validation


ISO 9000 implementation for software


ISO 9000 quality system documentation


ISO 9000 series quality system standard


ISO 9000 implementation


ISO 9000-3


software certification


software selection

Show Secondary and Basic Areas of Expertise
Expert may consult nationally and internationally, and is also local to the following cities: New York, New York;  Yonkers, New York;  Newark, New Jersey;  Jersey City, New Jersey;  Paterson, New Jersey;  Elizabeth, New Jersey;  Bridgeport, Connecticut;  New Haven, Connecticut;  Hartford, Connecticut;  and Philadelphia, Pennsylvania.

Year   Degree   Subject   Institution   Honors
1984   M.B.A.   General Management   New York University   With Honors
1977   M.S.   Computer Science   New York University  
1972   B.A.   Mathematics, Russian Language and History   Brooklyn College  

Work History:
Years   Employer   Title   Responsibilities

1992 to 2003


Veraqual Associates




Expert provides consulting services including project management and quality assurance and management encompassing ISO 9000, cGMP, and large systems (SAP, Documentum, MES, Siebel)

1986 to 1992


NYNEX Corporation


Director, Infrastructure Operations


1984 to 1986


Bell Communications Research


District Manager, Advanced Telecommunications Network Planning


1981 to 1984


Western Electric Company


Department Chief, Telecommunication Systems Support and Maintenance


1972 to 1981


Bell Telephone Laboratories


Technical Staff Member


Career Accomplishments:

Expert has ISO 9000 Lead Assessor certification.

Professional Appointments

She is the Chair of the SESS Conferences and Software Maintenance Standard. She is on the Board of Directors of the New York Software Industry Association, a member of the Executive Technical Advisory Board for European Community Reports, and a senior member of the Society of Women Engineers. She is a member of the IEEE-ACM Accreditation Commission, which accredits computer science programs at the university level.


As a senior member of IEEE, Expert has received several awards for her outstanding contributions to software standards development.

Publications and Patents Summary

She has over 20 publications in the area of management and quality assurance in both juried and un-juried publications.

Selected Publications and Publishers  
 - American Society for Quality Control (ASQC) Quality Progress  
 - EC Report on Industry  
 - Society of Women Engineers  
 - IEEE Computer, Institute of Electrical and Electronics Engineers (IEEE)  

Consulting Services:
Recent Client Requests:
  • FDA expert for consulting on FDA Product registration.
Click the green button above to contact Expert for a free initial screening call regarding your expert consulting needs.  Expert is available for consulting to corporate, legal and government clients.  Remember, your initial screening call to speak with Expert is free.

Expert Witness:
Expert Witness Experience Summary:
Expert has been deposed and testified twice. She testified in a lawsuit regarding use of software engineering standards in preparation of quality standards and use on projects.
Click the green button above to contact Expert for a free initial screening call regarding expert testimony, litigation consulting and support, forensic services, or any related expert witness services.  A few litigation needs include product liability, personal injury, economic loss, intellectual property (patent, trademark, trade secret, copyright), and insurance matters.  Remember, your initial screening call to speak with Expert is free.

Language Skills:
Foreign Language   Description
Russian, Polish, and Ukrainian   Expert is fluent in (speaks, reads, and writes) Russian, Polish, and Ukrainian.
Czech, Bulgarian, Serbo-Croatian, French, and German   Expert is adept with (speaks, reads, and writes) Czech, Bulgarian, Serbo-Croatian, French, and German.
  She has extensive contacts in Russia, Ukraine, Japan, Korea, Australia, and Israel.


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